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HP Envy Photo 7155 Printer Offline – 123.hp.com/envy4510
HP Envy Photo 7155 Printer Offline
Is your HP Envy Photo 7155 Printer offline? You will find below a list which gives the causes for this issue.
Causes
- Default printer settings changes
- Wireless connection issue between the printer and the router
- Wrong choice of input port
- Drivers and software not upgraded
- Issues in the manual connection between your computer and printer
Remedies
HP Printer Assistant app
- Open the app on your computer or mobile device
- Search for your printer and then, select it
- Then, choose the Remove Device option
- Close the application on your device
- Now, once again open the application and then, search for your printer model
- Check if the printer is online
- Otherwise, proceed to other troubleshooting methods (123.hp.com/envy4510)
PRINT and SCAN Doctor app
- The Print and Scan Doctor app can easily detect the HP Envy Photo 7155 printer offline issue
- Download and install the app on a Windows 8 or later PC
- Launch the app and then, it will diagnose the issue with your printer
- Follow the remedial measures suggested by the app
- Check if the printer is online
- Otherwise, proceed to other troubleshooting methods
Checking the connection status
Wired connection
- First, check the Ethernet cable connected between the printer and the router
- Then, check the Ethernet cable connected between the computer and the router
- Next, verify the input and output LAN ports on your devices
- Similarly, ensure the USB cable and the corresponding ports if it is a direct USB connection
- Also, check the light indications on your printer’s front panel
- The green and orange lights must be steady and blinking respectively
- Check for the HP Envy Photo 7155 printer offline
- Otherwise, proceed to other troubleshooting methods
Wireless connection
- Go to the printer settings and then, check the connection status
- Navigate to the Wireless Signal strength menu
- Now, adjust the distance between the printer and the router to improve this signal strength
- Check if the printer is online
- Otherwise, proceed to other troubleshooting methods
Update the drivers and other firmware
- Turn ON the automatic updates on your computer
- Alternatively, visit the support site and download the relevant software
- Install them as an administrator and complete the setup
- Once again, establish a connection with the printer
- Check if the printer is online
- Otherwise, proceed to other troubleshooting methods
Reset the printer
- The printer can be reset using the power cord
- First, plug out the cable while the printer is still in the ON position
- Then, reconnect the cable after a few minutes
- Check if the printer is online
- Otherwise, proceed to other troubleshooting methods
Therefore, you can solve the HP Envy Photo 7155 Printer offline issue. You can also call our toll-free numbers +1-820-300-0370 or visit us at 123-hp-com-envy.com to resolve it.