HP Envy Photo 7155 printer offline

HP Envy Photo 7155 Printer Offline – 123.hp.com/envy4510

HP Envy Photo 7155 Printer Offline

Is your HP Envy Photo 7155 Printer offline? You will find below a list which gives the causes for this issue.

Causes

  1. Default printer settings changes
  2. Wireless connection issue between the printer and the router
  3. Wrong choice of input port
  4. Drivers and software not upgraded
  5. Issues in the manual connection between your computer and printer

Remedies

HP Printer Assistant app

  • Open the app on your computer or mobile device
  • Search for your printer and then, select it
  • Then, choose the Remove Device option
  • Close the application on your device
  • Now, once again open the application and then, search for your printer model
  • Check if the printer is online
  • Otherwise, proceed to other troubleshooting methods (123.hp.com/envy4510)

PRINT and SCAN Doctor app

  • The Print and Scan Doctor app can easily detect the HP Envy Photo 7155 printer offline issue
  • Download and install the app on a Windows 8 or later PC
  • Launch the app and then, it will diagnose the issue with your printer
  • Follow the remedial measures suggested by the app
  • Check if the printer is online
  • Otherwise, proceed to other troubleshooting methods

Checking the connection status

Wired connection

  • First, check the Ethernet cable connected between the printer and the router
    • Then, check the Ethernet cable connected between the computer and the router
    • Next, verify the input and output LAN ports on your devices
    • Similarly, ensure the USB cable and the corresponding ports if it is a direct USB connection
    • Also, check the light indications on your printer’s front panel
    • The green and orange lights must be steady and blinking respectively
    • Check for the HP Envy Photo 7155 printer offline
    • Otherwise, proceed to other troubleshooting methods

Wireless connection

  • Go to the printer settings and then, check the connection status
  • Navigate to the Wireless Signal strength menu
  • Now, adjust the distance between the printer and the router to improve this signal strength
  • Check if the printer is online
  • Otherwise, proceed to other troubleshooting methods

Update the drivers and other firmware

  • Turn ON the automatic updates on your computer
  • Alternatively, visit the support site and download the relevant software
  • Install them as an administrator and complete the setup
  • Once again, establish a connection with the printer
  • Check if the printer is online
  • Otherwise, proceed to other troubleshooting methods

Reset the printer

  • The printer can be reset using the power cord
  • First, plug out the cable while the printer is still in the ON position
  • Then, reconnect the cable after a few minutes
  • Check if the printer is online
  • Otherwise, proceed to other troubleshooting methods

Therefore, you can solve the HP Envy Photo 7155 Printer offline issue. You can also call our toll-free numbers +1-855-602-1890 or visit us at 123-hp-com-envy.com to resolve it.

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