HP Envy photo 7155 not working

HP Envy Photo 7155 not Working – 123.hp.com/envy4510

How to Resolve HP Envy photo 7155 not working

Is your HP Envy photo 7155 not working? Then, follow the remedial measures suggested in this article to overcome the issue. Basically, there are a few precautions you should follow before setting up or using a printer.

Some precautions you should take:

  • To begin with, always connect the printer using the respective power adapter and power cord
  • Never use duplicates in the place of original products provided by the manufacturer
  • Also, make sure you do not connect the power cord to a multi-plug switch box
  • Instead, connect it directly to a wall unit power source
  • Perform a hard reset of your HP Envy 7155 photo printer and then, check if it is working
  • However, you have to remove the ink cartridges and, all other cables from the printer before doing the hard reset

If you find that your HP Envy Photo 7155 not working issue is still unresolved,

  • Turn ON your printer once again to check if it is working
  • Also, reinstall the cartridges and other cables to your printer
  • Next, check the wired or wireless connection with your computer
  • Sometimes, the issue may be related to your computer and not with your printer
  • Therefore, try to connect the photo printer with another computer or a mobile device
  • You need to download the AirPrint, ePrint or Mopria apps on your mobile device and then, establish a wireless connection with the printer
  • The problem is resolved if you are able to print using another device other than the original PC connected to your printer
  • Uninstall and reinstall the printer from your computer if the problem persists

HP Envy photo 7155 not working – reinstall the printer

  • First, turn ON your computer and then, navigate to the control panel option from the Start menu
  • Next, go to the Printers and Scanners menu and then, search for your printer by its model number
  • Right-click on the HP Envy 7155 photo printer and, select the REMOVE DEVICE option
  • Consequently, you should remove the printer software and drivers installed on your PC
  • Visit the Programs and Features menu to complete this process
  • Highlight the software and, select the UNINSTALL button to remove the software completely
  • Switch OFF the PC and reboot it for the changes to reflect
  • Eventually, you should download and install the printer drivers and software on your computer (123.hp.com/envy4510).
  • Make use of the support site or the installation CD to complete the above step
  • Once again, install the printer on your computer and check if it is working

Contact our customer support team toll-free number at +1-855-602-1890 if the HP Envy photo 7155 not working issue persists. You can also visit our website at www.123-hp-com-envy.com

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